Privacy Policy
Last updated: May 17, 2026
What we collect
When you submit a project request, create an account, or contact us, we collect: name, email, phone, ZIP code, project details, and basic browser data (IP address, user agent). When contractors register, we collect business name, license details, service areas, and certifications.
How we use it
We use your information to match you with HVAC contractors, send service-related emails (matched-pro notifications, account updates), and improve site performance. Your contact information is shared only with the matched contractors you request quotes from.
Cookies & advertising
We use first-party cookies for sessions and preferences (cookie consent, login state). With your consent, we may use third-party advertising cookies (Google AdSense, Mediavine) to serve relevant ads. You can decline non-essential cookies via the cookie banner. Manage choices anytime by clearing localStorage.
Third parties
We share data only with: matched HVAC contractors (consent-based), Stripe (subscription billing), and Google Analytics 4 (anonymized usage data). We never sell your information.
Your rights
You can request access, correction, or deletion of your data at any time by emailing info@top-hvac-services.info. California residents have additional rights under CCPA; EU residents under GDPR.
Security
Passwords are stored using bcrypt. All traffic is encrypted via HTTPS. Sensitive license docs (when uploaded) are stored outside our public webroot.
Contact
Questions? Email info@top-hvac-services.info.